Términos del servicio

Effective Date: March 26, 2025

Welcome to Cosmo Galore! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Cosmo Galore, you agree to comply with these Terms. Please read them carefully before using our services.

1. General Terms

1.1 Eligibility – You must be at least 18 years old to purchase from or use our website. By using our services, you confirm that you meet this requirement.

1.2 Changes to Terms – We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. It is your responsibility to review these Terms periodically.

2. Orders & Payment

2.1 Pricing – Prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors.

2.2 Payment Methods – We accept major credit cards, debit cards, and other payment options as indicated at checkout. All payments must be completed before orders are processed.

2.3 Order Processing – Orders are processed within 10 business days. You will receive an email confirmation once your order has shipped.

2.4 Cancellations & Modifications – Once an order has been placed, it cannot be canceled or modified.

3.1 Shipping Rates & Times – Shipping fees vary based on location and selected shipping method. Estimated delivery times will be provided at checkout.

3.2 Lost or Delayed Shipments – We are not responsible for delays caused by shipping carriers. If your package is lost, please contact us at support@cosmogalore.com.

3.3 International Shipping – Customers are responsible for any customs fees, duties, or taxes incurred for international orders.

4. Returns & Exchanges

4.1 Final Sale Policy – Due to the nature of our products, all sales are final. We do not accept returns or exchanges for hygiene reasons.

4.2 Defective or Incorrect Items – If you receive a defective or incorrect item, contact us within 2 days of receipt with photo evidence at support@cosmogalore.com.

5. Product Usage & Liability

5.1 Hair Care Recommendations – Proper care is essential for the longevity of our extensions. We provide general hair care instructions, but we are not responsible for damage caused by misuse.

5.2 Allergy Disclaimer – Our products are made from 100% raw hair. If you have known sensitivities, please perform a patch test before use.

6. Intellectual Property

6.1 Ownership – All content on our website, including text, images, and branding, is the property of Cosmo Galore and may not be used without our permission.

6.2 User Content – By submitting reviews, photos, or testimonials, you grant us a non-exclusive, royalty-free license to use this content for promotional purposes.

7. Privacy & Data Protection

7.1 Privacy Policy – Your personal information is collected and used in accordance with our Privacy Policy, available [insert link].

7.2 Third-Party Services – We may use third-party payment processors or other service providers. We are not responsible for their policies or security measures.

8. Dispute Resolution

8.1 Governing Law – These Terms shall be governed by and interpreted in accordance with the laws of Ohio, United States.

8.2 Dispute Resolution – Any disputes shall be resolved through arbitration in Cuyahoga County before resorting to legal action.

For any questions or concerns about these Terms, please contact us at:

Cosmo Galore
support@cosmogalore.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms.

Last Updated: March 26, 2024.